Marvel Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use the Marvel Casino website and related gambling services. Please read them carefully before creating an account, depositing funds or placing a bet. By using the website, you confirm that you understand and accept these terms, together with any additional rules displayed for particular games, promotions or services.

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1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Marvel Casino. They apply to your use of the website, your account, deposits, withdrawals, games, promotions and any other services made available through the website. References to “Marvel Casino”, “we”, “us” or “our” mean the relevant operator, and references to “you” or “your” mean the person using the website.

Review contents

1. General terms and acceptance 2. Accounts, identity checks and security 3. Deposits, withdrawals and gambling activity 4. Promotions, website content and intellectual property 5. Privacy, responsible gambling and legal provisions

You should read these terms before using the site. Other rules may apply to specific games, payment methods, promotions, competitions or features. Those rules will be displayed on the relevant page and form part of these terms. If a specific rule conflicts with these terms, the specific rule will generally apply to the relevant service or promotion.

By accessing the website or opening an account, you confirm that you have the legal capacity to enter into this agreement. If you do not agree with any part of these terms, you must not use the website. We may update these terms from time to time. The latest version will be made available on the website, and your continued use after an update may indicate acceptance of the revised terms.

Eligibility and legal use

You must be at least 18 years old to use online gambling services in Australia. You must also be legally permitted to access and use the services in the place where you live. You are responsible for checking the laws that apply to you before registering or gambling. We do not invite or permit use of the website where online gambling is unlawful or restricted.

You must provide accurate and complete information when registering and whenever we request an update.
You must use the website only for lawful purposes and in accordance with these terms.
You must not allow another person to use your account.
You must not register or gamble if you are under the legal gambling age, self-excluded, restricted by law or otherwise prohibited from using the service.
You must not use the website from a location where access or gambling is not permitted.

2. Accounts, identity checks and security

An account may be required to use some or all of the website services. You may generally hold only one personal account unless we expressly allow otherwise. Accounts must be opened in your own name and for your own use. You must not open an account on behalf of another person, use false details or attempt to conceal the person who is using the account.

We may carry out identity, age, address, payment, source-of-funds and other compliance checks. These checks help us meet legal and operational obligations and protect the website from fraud, money laundering, identity theft and other misuse. We may ask you to provide documents or information within a reasonable period. If the information requested is not supplied, cannot be verified or raises a legitimate concern, access to the account or transactions may be delayed, restricted or declined.

Keeping your account secure

You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from our failure to take reasonable care. You should use a strong password, avoid sharing access information and sign out when using a shared device. Tell us through the available support channels as soon as possible if you believe your account has been accessed without permission, your details have been compromised or a transaction is not recognised.

We may suspend or limit an account while investigating unusual activity, a security concern, a suspected breach of these terms or a legal or regulatory requirement. We may also refuse an application or close an account where permitted by law. Where appropriate, we will explain the reason for a restriction, although we may not be able to disclose information that could compromise security, fraud prevention or legal obligations.

Account information

You must keep your personal, contact and payment information current. Information provided to us must be truthful, accurate and not misleading. We may rely on the information in your account when processing transactions, applying restrictions or communicating with you. You should review the information shown in your account and notify us if anything changes.

3. Deposits, withdrawals and gambling activity

Available payment methods, currencies, minimums, maximums and processing conditions may be shown in the cashier or account area. These details can vary by method and may change. You should review the information presented before confirming a transaction. A payment may be subject to checks by the payment provider, our verification procedures and any applicable legal requirements.

You must use a payment method that belongs to you or that you are authorised to use. Payments made using another person’s card, account or financial instrument may be rejected and may lead to an account review. We may require evidence that a payment method is held in your name. We do not accept responsibility for charges applied by banks, card issuers, payment providers or other third parties.

A deposit is credited only after it has been received and confirmed by the relevant payment provider. If a transaction is reversed, charged back, declined or identified as unauthorised, we may recover the relevant amount from your account and investigate the circumstances. You must not deposit money for the purpose of transferring it to another person or using the website as a payment service.

Withdrawal requests may be subject to account verification, playthrough of legitimate deposits, payment-method restrictions, security reviews and other applicable conditions. We may return funds using an approved method and may ask for additional information before completing a withdrawal. We will not knowingly process a withdrawal to a person who is not the verified account holder.

Bets, games and technical issues

You are responsible for checking the details of a bet or game action before confirming it. Once accepted, a bet will generally be governed by the applicable game rules and cannot be changed or cancelled unless those rules allow it. Results are determined using the relevant game system and recorded by our technical systems. Where a result is affected by an obvious error, system fault, interruption or other material issue, we may correct or void the affected activity in accordance with applicable rules and law.

We aim to keep the website available, but access may be interrupted for maintenance, updates, technical problems, network issues or circumstances outside our reasonable control. You should not place a bet if your connection or device is unstable. We are not responsible for losses caused by your equipment, internet connection, software, telecommunications provider or failure to keep your account secure, except where liability cannot lawfully be excluded.

Prohibited conduct

Using automated tools, bots, scripts or software intended to interfere with the website or gain an unfair advantage.
Exploiting a technical fault, pricing error, vulnerability or other unintended feature.
Using stolen funds, fraudulent payment details or proceeds of unlawful activity.
Colluding with other users, manipulating games or engaging in dishonest conduct.
Attempting to bypass account, location, age, responsible gambling or security controls.
Introducing malware or any material that could damage, overload or disrupt the website.

4. Promotions, website content and intellectual property

Promotions, bonuses, rewards and competitions may be subject to separate promotional terms. You should read those terms before participating. They may explain eligibility, the promotion period, qualifying activity, wagering or play requirements, excluded games, maximum values, withdrawal conditions and circumstances in which a reward can be removed. If you do not meet the relevant promotional terms, a reward may not be credited or may be cancelled.

We may limit, change, suspend or withdraw a promotion where permitted by law, including where there is an obvious error, suspected abuse, technical problem or a material change affecting the promotion. A person may not normally claim the same promotion more than once unless the promotional terms expressly permit it. We may prevent access to a promotion where an account is linked to other accounts or activity that appears intended to obtain an unfair benefit.

Website content

The website and its content are provided for general information and service use. We aim to keep information accurate and current, but descriptions, availability, displayed figures and other content may change without notice. Information should not be treated as financial, legal or personal gambling advice. You should make your own decisions and use the responsible gambling tools available to you.

Marvel Casino, its branding, text, graphics, software, design and other website materials are owned by or used with permission by the relevant rights holder. You may use the website for personal, non-commercial purposes only. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website content without prior written permission, unless permitted by law.

If you submit feedback, suggestions or other material to us, you confirm that you have the right to provide it and that it does not infringe another person’s rights. You allow us to use that material for service, security, improvement and operational purposes, subject to applicable privacy requirements.

5. Privacy, responsible gambling and legal provisions

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. We may collect and use information to create and manage your account, process payments, verify identity and age, provide services, prevent fraud, meet legal obligations, resolve disputes and improve the website. You should read the privacy information for details about collection, use, disclosure, storage and your available privacy rights.

We may send service communications about your account, transactions, security, responsible gambling settings and material changes to the website. Marketing communications will be handled in accordance with applicable requirements and may include an option to unsubscribe. Important service messages may still be sent where necessary to operate or protect your account.

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only gamble with money you can afford to lose. Set personal limits before you play, take regular breaks and avoid gambling when affected by alcohol, stress or other factors that may affect your judgement. Do not borrow money to gamble or chase losses.

Tools and support options may be available to help you manage your gambling, including deposit controls, activity information, time reminders, temporary breaks and account closure or self-exclusion. Use the responsible gambling information on the website to learn about the available options. If gambling is affecting your wellbeing, finances or relationships, consider seeking independent help from an appropriate support service.

Suspension, closure and liability

You may ask to close your account through the available account or support channels. Closing an account does not remove obligations that arose before closure, including obligations relating to transactions, promotional activity, unlawful conduct or these terms. We may retain information where required for legal, security, financial or regulatory purposes.

To the extent permitted by law, we are not responsible for indirect or consequential loss, loss caused by events outside our reasonable control, or loss resulting from your breach of these terms. Nothing in these terms excludes or limits a right, guarantee or liability that cannot legally be excluded or limited under applicable Australian law.

Governing law and questions

These terms are intended to operate subject to the laws that apply to the relevant service and your use of the website. Any dispute should first be raised through the available Marvel Casino support channels so that it can be reviewed. If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply. The failure to enforce a term immediately does not mean that the term has been waived.

If you have a question about these terms, your account or a transaction, please use the current contact or support options displayed on the Marvel Casino website. The version published on the website is the current version and should be reviewed regularly.