Betting Rules

These betting rules explain the general conditions that apply when you use the betting services available through Marvel Casino. Please read them with the site Terms and Conditions, Privacy Policy, Responsible Gambling information and any specific rules shown for an individual game or betting product. By opening an account, placing a bet or using the site, you confirm that you understand and accept the rules that apply to your activity.

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1. General betting conditions

These rules apply to bets placed through Marvel Casino where betting services are made available. They are intended to explain the usual process for creating an account, placing a bet, confirming a wager and receiving a result. Different games or products may have additional rules. You should review the information displayed on the relevant game or betting screen before making a decision.

Review contents

1. General betting conditions 2. Accounts and player responsibility 3. Placing and accepting bets 4. Results, settlement and cancelled bets 5. Fair play, responsible gambling and complaints

You are responsible for understanding the rules that apply to your bet. This includes the way a bet is placed, the odds or values displayed, the minimum or maximum amounts shown, the conditions for a win or loss, and the circumstances in which a bet may be cancelled, voided or settled in another way. If you are unsure about a rule, do not place the bet until you have obtained clarification.

You must use the services only where online gambling is lawful for you. Before using Marvel Casino, you should check the requirements that apply in your Australian state or territory, including any restrictions relating to your age, location or type of gambling activity. You must not access or use the services if doing so would breach an applicable law or regulatory requirement.

You must provide accurate, current and complete information when registering or using an account.
You must keep your login details confidential and take reasonable steps to prevent another person from using your account.
You must not place bets for another person or allow another person to place bets through your account.
You must not use the site for unlawful activity, fraud, money laundering or any other improper purpose.
You must comply with the site Terms and Conditions and any game-specific rules displayed before a bet is placed.

Marvel Casino may use reasonable checks to confirm account information, identity, age, location, payment details or the source of funds where this is required by law, security procedures or the site Terms and Conditions. Access to some features may be restricted while a check is being completed. You should respond to a legitimate request for information as soon as reasonably possible.

2. Accounts and player responsibility

Only one personal account should be used by each player unless the site expressly permits otherwise. An account is for the registered player and must not be transferred, sold, shared or operated by someone else. You are responsible for activity carried out through your account, subject to any rights you may have under applicable law.

You should check your account details regularly and tell support if you believe that your account has been accessed without permission, if your personal details have changed, or if a transaction or bet does not appear to be correct. You should also use a strong password, keep your device secure and log out when using a shared or public device.

A person who is under the applicable legal gambling age must not create an account or place a bet. Adults should take sensible steps to prevent children and other unauthorised people from accessing gambling services, including using device controls, keeping passwords private and not leaving an active account unattended.

You are responsible for checking that the information shown on the bet slip or confirmation screen is correct before submitting a bet. This includes the selected game, market, outcome, stake, odds, currency, requested options and any other conditions. Once a bet has been submitted, changes or cancellations may not be available.

Account reviews and restrictions

An account may be reviewed, restricted, suspended or closed where there are concerns about security, identity, age, location, responsible gambling, payment activity, suspected fraud, a breach of the rules or a legal requirement. Where appropriate, bets may be held for review while information is checked. Any action will be handled in accordance with the applicable Terms and Conditions and legal obligations.

If you believe that a restriction has been applied in error, you may raise the matter through the available support channel. Provide clear information about the account and the issue, but do not send passwords or other sensitive security information unless it is requested through an approved and secure process.

3. Placing and accepting bets

The betting screen should show the information needed to make an informed choice. Depending on the product, this may include the name of the game or market, available selections, odds or other values, stake options, potential returns, applicable conditions and the current status of the bet. The information available may differ between products.

To place a bet, select the available option, enter or choose the intended stake, review the details carefully and submit the bet using the relevant confirmation control. A bet is generally not treated as accepted until the site records the submission and provides an on-screen confirmation or other account record. An amount displayed before confirmation is not, by itself, proof that a bet has been accepted.

You must not rely on a delayed, incomplete or duplicated screen when deciding whether to place another bet. If a page freezes, an error appears, or you are unsure whether a bet was submitted, check your account history or bet record before trying again. This can help avoid placing an unintended duplicate bet.

Review the game, market or event and the selected outcome.
Check the displayed odds, price, stake and any potential return or settlement information.
Read the specific rules and conditions connected with that product.
Confirm that you are permitted to place the bet from your current location.
Submit the bet only when all details are correct.
Save or review the confirmation and account record after submission.

Displayed odds, prices, balances or potential returns may be subject to change before a bet is accepted. A technical, clerical or obvious display error may affect the information shown on the site. Where an error affects a bet, Marvel Casino may take the action allowed under the applicable Terms and Conditions and law, which may include correcting, cancelling or settling the affected bet in the permitted manner.

You must not attempt to exploit a fault, delay, malfunction, vulnerability or pricing error. If you notice a problem that appears to affect betting or account information, stop using the relevant feature and report it through the available support channel.

4. Results, settlement and cancelled bets

Bets are settled using the result and settlement method specified for the relevant product. The applicable game rules may explain which result is used, when the result is considered final, how ties or abandoned events are treated, and how any special circumstances affect settlement. You should read those rules before betting because settlement methods can differ between products.

A result may be amended where an official result is corrected, a technical issue is identified, or the original result was based on incomplete or inaccurate information. Any amendment will be handled under the rules that apply to the relevant bet. Account records may take time to update if a result requires verification or manual review.

A bet may be cancelled or declared void where the applicable product rules allow it. Examples may include a technical failure, an incorrect market, a material error, an event or game not taking place, an interruption that prevents a proper result, duplicated processing or another circumstance described in the relevant rules. The treatment of the stake and any related amount will depend on the applicable conditions.

You should not assume that a bet has been cancelled simply because a page is unavailable or an account display is delayed. Check the bet history when access is restored and keep any relevant confirmation or error information. If the record remains unclear, raise the issue through the available support channel with the date, approximate time, product and transaction information.

Records and discrepancies

The site may keep electronic records of account activity, bet submissions, confirmations, results, transactions, communications and security events. These records may be used to administer the account, investigate a dispute, protect the service and meet legal or compliance obligations. If your account display differs from a confirmation or settlement record, the matter may require review.

If you believe a bet has been settled incorrectly, contact support promptly and provide enough information to identify the bet. A review may consider the product rules, the bet record, the confirmed terms at the time of acceptance, relevant system information and any applicable law. You should continue to follow the account and payment rules while the matter is being reviewed.

5. Fair play, responsible gambling and complaints

Gambling should be treated as entertainment, not as a way to make money or recover losses. Only bet with money you can afford to lose, set a budget before you start and avoid chasing losses. Do not gamble when affected by alcohol, medication, stress or other circumstances that may affect your judgement.

Marvel Casino may make responsible gambling tools or information available through the site. Depending on the service, these may include account activity information, deposit or spending controls, time reminders, breaks, self-exclusion options or access restrictions. Read the Responsible Gambling information to understand the available options and how to request assistance.

Set personal limits before placing bets and review whether they remain suitable.
Take regular breaks and keep track of the time spent gambling.
Never borrow money or use essential household funds for gambling.
Do not increase stakes to try to win back previous losses.
Ask for help if gambling is causing financial, personal, work or emotional problems.
Use self-exclusion or other available controls if you need to stop gambling.

Fraud, collusion, account sharing, use of another person's payment method, manipulation of games, chargeback abuse and other dishonest conduct are not permitted. You must not interfere with the site, use automated tools without permission, reverse engineer a service, or take advantage of a fault. Suspected unlawful or unfair activity may be investigated and may lead to restrictions or other action permitted by the Terms and Conditions.

If you have a complaint about a bet, account, payment, result or application of these rules, raise it through the available support channel. Explain what happened clearly and include the relevant account or bet reference, date, approximate time and supporting information. Do not include your password or unnecessary sensitive information.

Complaints are assessed using the available records and the rules applying to the matter. You may be asked for further information so that the issue can be reviewed. If the complaint cannot be resolved through the initial review, any further process will be handled in accordance with the site Terms and Conditions and the rights available under applicable Australian law.